Frequently Asked Questions
Everything you need to know about your Kind Patches order.
How do I apply my Kind Patches to my clothing?
Our patches feature a premium heat-activated adhesive backing. Simply place the patch on your desired garment, cover with a thin cloth, and press with a hot iron for 30 seconds. For items that will be laundered frequently, we recommend adding a few stitches for extra security.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
Can I return or exchange my patches?
Yes, we accept returns and exchanges within 30 days of delivery, provided the patches are in their original packaging and the adhesive backing has not been tampered with or applied to any surface.
Are Kind Patches machine washable?
Absolutely. Once properly applied, our patches are designed to withstand regular machine washing. We recommend washing your garments inside out on a cold cycle and air drying to preserve the embroidery detail and adhesive strength.
Do you offer custom designs or bulk orders?
We love collaborating on unique projects! If you are looking for custom designs for your brand or need to place a bulk order for an event, please contact our support team for specialized pricing and lead times.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.